Financial Policy

For your convenience we accept Visa and MasterCard. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other written arrangements have been made well in advance. If you have questions regarding your account, please contact us at (925) 945-8006. Many times, a simple telephone call will clear any misunderstandings. Any and all ADA codes performed will be billed.

Please remember you are fully responsible for all fees charged by this office regardless of your dental assistance plan coverage. Unfortunately some plans have not kept up with their coverage in order to provide the kind of outstanding care Dr. Pestana provides.

We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan but this must be accomplished prior to the actual procedure.

The estimated amount that your dental assistance plan says they will not pay will be collected at your reserved appointment time.

Please visit www.carecredit.com for dental financing options from CareCredit.